As the author of the new book Getting Along With Anyone – Even Difficult People, and the HBR Guide to Dealing with Conflict, Amy Gallo has spent years unpacking the tricky personality types you encounter at work and in your life – and she’s figured out how to deal with them.
On this week’s episode of FOMO Sapiens, Amy details the 8 archetypes of difficult people and shares practical and tactical tips on how to neutralize their behavior so that you don’t waste your valuable time on people who will hold you back or frustrate you. Because who has time to slow down their progress while trying to fix others?
Meet our guest:
Amy Gallo is a contributing editor at Harvard Business Review, where she writes about workplace dynamics. She is the author of the HBR Guide to Dealing with Conflict and cohosts HBR’s Women at Work podcast. As a speaker and workshop facilitator, Gallo has helped thousands of leaders deal with conflict more effectively and navigate complicated workplace dynamics. She is a graduate of Yale University and has a master’s in public policy from Brown University.